Shipping policy
Shipping Policy
Thank you for shopping with us! We strive to process and deliver your order as quickly as possible.
Processing Time
Orders are processed within 1–5 business days.
Custom or made-to-order items may require additional production time.
Shipping Time
United States: 7–15 business days
Canada, UK, Australia: 7–18 business days
Europe: 7–20 business days
Other countries: 10–25 business days
Please note that delivery times are estimates and may be affected by customs, weather, holidays, or carrier delays.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Tracking information may take up to 72 hours to update.
Customs & Duties
International customers are responsible for any customs duties, taxes, or import fees required by their country.
Lost or Damaged Packages
If your order is lost, damaged, or arrives with any issues, please contact us within 7 days of delivery. We will work with you to find a suitable solution.
Contact Us
For any shipping-related questions, please contact us at:
Email:YumePillow@outlook.com
Thank you for choosing our store! 💜